All sales are final. No refunds, reschedules, or exchanges. We are unable to offer substitutions. If you have allergies, please call our shop to speak with a member of our team. Please verify the location of the shop for your Preorder. We are unable to fulfill orders for a different store location. If you need to cancel, please call us within 48 hours of notice and speak to a person live who can confirm whether this is possible. We do not keep items past their date of pick up. Items not picked up will be disposed of. Prices are inclusive of Sales Tax where applicable.